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The Grueling Truth - Where Legends Speak / What is the Stake.us Self-Exclusion Option and How Does it Work? – April 2024

What is the Stake.us Self-Exclusion Option and How Does it Work? – April 2024

Publish Date: 11/24/2022
Fact checked by: Mike Goodpaster

When you create a player account at Stake.us, you open up a world of free-to-play online games, including slots and Stake Originals.

Most players enjoy spending some leisure time at Stake.us. The operator has built up a reputation for being one of the best online social casinos that US residents can sign up to, thanks to its exclusive games and exciting promotions.

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When gaming stops being fun

But some players find they can start to lose control over their gameplay. Whether it’s friends or family commenting that you’re spending too much playing online games, or you can sense for yourself that you’re developing a need to play, rather than a wish, sometimes a bit of time out is needed.

The first thing we need to point out is that you’re not alone! Any of us can find we’ve shifted into some bad habits, often without even noticing. And it’s something that the team at Stake.us are fully aware of too, so you don’t have to fear any negative judgments if you find yourself in need of some support.

Reaching out to customer support should always be your first port of call. The team have received extensive training in responsible gambling, and they’re always keen to provide help and advice whenever it’s needed. They can direct you to further sources of help, if necessary, and ensure that you’re not left to cope alone – or to allow things to escalate.

What does self-exclusion mean?

When you choose to self-exclude from Stake.us, you won’t be able to access your account under any circumstances. That means you’ll be barred from playing any of the games, collecting any bonuses or redeeming any Stake Cash prizes. It also means that you won’t receive any further communications from Stake.us, giving you the chance to put any thoughts of playing games to one side for an extended period of time.

Is self-exclusion the only option at Stake.us?

All reputable casino sites offer the chance for players to self-exclude, and that even extends to social casinos, such as Stake.us. No money is being wagered, but it’s still possible to get caught up in gameplay to the exclusion of everything else, and that’s not a good place to find yourself in.

Maybe you’re just going through a bit of a tricky patch and you’ve turned to Stake.us to block things out. Or you could find you’ve been making too many Gold Coin purchases recently, and you’re finding it difficult to slow down.

Break in Play

Stake.us offers the chance to distance yourself from the site for a short period, which is often enough to break the spell. This is something you can action yourself, simply by navigating to your player account. Head for the Settings menu, then look for the Responsible Play tab. From here you’ll have the option to take a break from the site for a set time period:

  • 24 hours
  • 48 hours
  • 7 days
  • 30 days
  • 2 months
  • 3 months
  • Custom

You’ll still be able to log into your account, access the Stake.us VIP section and read the Help pages. You won’t be able to play any games, redeem Stake Cash or claim any of your bonuses, including our exclusive Stake.us weekly bonus drops. You’ll only have full access to your account again once your chosen time period has elapsed.

How to self-exclude at Stake.us

If a Break in Play isn’t sufficient, you have the option to self-exclude from the site for a longer period of time. This can be done in one of two ways. You can arrange a period of self-exclusion yourself by navigating to the Responsible Play section in your player account. Or you can get in touch with customer support, who will action the request on your behalf.

Your options for self-exclusion are for longer periods of time than the Break in Play option:.

  • 6 months
  • 1 year
  • 2 years
  • 5 years
  • Permanently

Helpful customer support

When we were preparing TGT’s Stake.us review, we noticed that the customer support team are available around the clock, seven days a week. So even if you decide you need to self-exclude in the middle of the night, someone is always on hand to help you.

In fact, Stake.us is extremely proactive when it comes to Responsible Gambling, even though there’s no real-money gameplay permitted on the site. If the operator suspects there’s a problem, someone from the support team will get in touch with you to check whether everything’s OK.

It’s important to note that you can’t ‘undo’ a self-exclusion, so it’s essential to establish that this is the best course of action to take. Once initiated, you won’t be allowed back to Stake.us until that time period has elapsed, and even customer support won’t be able to override the action.

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