Sugarhouse Reviews & Rating US 2021
Is Sugarhouse legal in the US?
Welcome to one of the toughest Sugarhouse reviews in the US, our scrutiny of everything Sugarhouse offers the residents of New Jersey and Pennsylvania. Is Sugarhouse the right casino for you? We’ll help you decide with our in-depth examination. Or, maybe that fantastic welcome bonus offer is enough to get you over there…
We’re not afraid to answer the tough questions such as ‘Is Sugarhouse legal in the US?’ and ‘What licenses does the casino hold?’ We’ll also take a look at the customer service and payment options available to you. Whether you’re an experienced casino player or an enthusiastic newbie, we’ve got you covered.
Sugarhouse: The best bits (and not so good bits)
- A generous welcome bonus of up to $250
- An intuitive Apple and Android mobile app
- Licensed in New Jersey and in Pennsylvania
- No PayPal withdrawals available
The Sugarhouse welcome bonus is the same whether you’re betting in Pennsylvania or New Jersey. It’s a deal that gives you a 100% matched bonus up to the value of $250. Unlike most matched bonuses, this one isn’t awarded until you’ve spent your deposit first. So deposit $250 and then wager it and you’ll receive another $250 within 48 hours. The real strong point of this deal is the wagering requirement, which is just 1x your bonus funds before you can withdraw any winnings. This bonus can be used on sports or casino betting.
To activate the bonus you need to make your deposit using the Sugarhouse promo code 250MATCH (BONUSGUY if you are a New Jersey resident) The deposit must be a minimum of $10 and a maximum of $250. Bet this as normal and you’ll receive your bonus. While there are no restrictions on the type of bet you can place if using sports bets to work towards the wagering requirement the odds of that bet must be longer than -200. You have 30 days to meet the wagering requirements before your bonus funds are forfeited.
Sugarhouse’s layout is intuitive and well designed. Everything is easily accessed from the home page, with a separate section for sports and casino betting. When visiting the casino section the first thing that strikes you is the scrolling banner near the top of the page. This is used to advertise the newest games and latest promotions such as the welcome deal we mentioned above. Below, you’ll find some popular Sugarhouse titles as well as a list of recent winners.
You can access both the New Jersey and the Sugarhouse Pennsylvania services online or via mobile app. Links to both an Apple and an Android app can be found on the Sugarhouse website. Once downloaded, the layout is very similar to the online version. While some casinos distill the number of titles available via mobile, Sugarhouse has kept their catalogue as-is, positively affecting our Sugarhouse ratings for US customers.
Both the Sugarhouse Pennsylvania and Sugarhouse New Jersey online casinos offer the same payment methods across the board. These cover a wide range of options, from ewallet payments to card payments and even cash at cage options if you live near one of Sugarhouse’s physical casinos. In New Jersey this is in Atlantic City, whereas in Pennsylvania’s you can deposit at the renamed Rivers Casino in Philadelphia.
You can deposit using ACH/Online bank transfer, cash at the cage, PayPal, credit or debit cards (Visa and Mastercard) and also the Sugarhouse Prepaid Play+ card.
While our Sugarhouse ratings US are high when it comes to payment methods, they do lose a couple of points for their limited withdrawal options. You can’t make withdrawals using PayPal, which is a shame as many casinos offer this as standard. All the other payment options we’ve mentioned can be used for withdrawals.
All Sugarhouse reviews for US customers focus on the service received when contacted. Customer support at Sugarhouse is decent. Although it doesn’t quite compare to some of their competitors. Like most, you’ll find that they have a customer support team that is available via email, which are answered between 9:30am-2:00am daily.
The same can be said for their live chat support, too, which is accessible under its own heading on the Sugarhouse New Jersey and Sugarhouse Pennsylvania home pages. What is disappointing is their lack of phone support. This is something that we’re always keen to see on a casino’s site as many players like to talk to an individual about any tech or game issues they may be having.
The other disappointing factor is the lack of 24 hour support, which has become an industry standard. If this is something you require, check out our Betfair reviews US or our Unibet reviews US that both offer 24-hour support. Still, 9:30am-2:00am isn’t that bad, just be aware that if you contact the team via email there may be a slight delay before they reply.
You may have questions on the legality of betting at Sugarhouse. In the US, every state has its own definition of what’s legal in their area. Some states do not allow online gambling, so naturally, Sugarhouse is not legal in those areas. Is Sugarhouse legal in the US states of Pennsylvania and New Jersey?
Yes! Sugarhouse made history as the first mobile site to hold a Pennsylvania Gaming Control Board license. In New Jersey Sugarhouse is licensed by the New Jersey Division of Gaming Enforcement, or NUDGE for short. These licenses allow Sugarhouse to legally operate in these states providing they stick to the rules set out by the gaming regulators.
To ensure their customers are legally allowed to visit, Sugarhouse utilises geolocation software, which is downloaded during first use. To bet you must be in New Jersey or Pennsylvania at the time of betting. If you travel outside of these states you won’t be able to access Sugarhouse services.
Now that we’ve dealt with the question ‘Is Sugarhouse legal in the US?’, we turn our attention to their loyalty scheme. Our Sugarhouse ratings US are high for their loyalty program! It’s nice to see a website that not only offers an existing player scheme, but explains the calculations behind it!
Players are awarded points based on the RTP of the game they play. Higher RTP games need larger wagers to earn a point, lower RTP games hit the loyalty point target quicker, but come with more risk. For example you wager on a 96% RTP game. You’ll be awarded 1 loyalty point per $6.25 you spend on that game. For 95% RTP you’ll need to wager $5.00 before receiving a point. A 94% RTP needs a spend of $4.17 for 1 point. These points are collected over 30 days, and combined, this gives you your loyalty level from 1-11.
The higher your loyalty level the bigger the rewards. Higher level players receive VIP birthday gifts, complementary cruises and more. To reach level 1 you need to collect 40 points over the 30 day period. Level 11 is by invitation only.
Sugarhouse Sports Betting
You’ll find a fine selection of 20 different sports on the Sugarhouse website. These cover all the basics from baseball, basketball and football to hockey, and even cricket! By far the largest betting section is Sugarhouse’s soccer area, which offers tens of thousands of bets daily, covering everything from the English Premier League and Italy’s Serie A to the smaller world leagues such as the Swiss Super League and Bosnia and Herzegovina’s Prva Liga. Other soccer bets cover the World Cup and its qualifiers and the larger European tournaments such as the UEFA Championship.
What tipped the Sugarhouse Ratings for US customers in their favour, though, is their ‘House Specials.’ A number of wild, but plausible bets with great odds if you dare to dream. These include wagers such as White Sox winning the American League and the Dodgers winning the National League in baseball, any team to win by 20 or more points in the Sweet 16 NCAA tournament and more.
The odds also scored well in our Sugarhouse ratings for US customers, not least because of the ease in which you can change them. There is a drop-down menu on the sports betting page allowing you to tailor your odds display to your own personal preference between American, fractional and decimal odds. Handy if you’re trying to calculate complicated match betting bets (although bear in mind these are frowned upon by most bookmakers).
Another awesome feature of the Sugarhouse site is their parlay generator. This allows you to create your own parlay bets, allowing for optimum odds on a number of betting combinations. To use, click the sports and legs you’re interested in wagering on and press the ‘re-pick’ button. You’re then ready to bet.
Live Betting & Streaming – All your favourite games live
You’ll be pleased to know that live betting is taken seriously at Sugarhouse. Click the bright yellow ‘Live right now’ button to find the list of current events to wager on. This covers Australian rules football, basketball, rugby league, soccer, table tennis and tennis. Of these, live streaming is available on tennis through a deal with IMG Arena. While it’s disappointing that there is no other live streaming available, we’re sure it will come in the future. If you’re looking for a site that has more live streaming options, take a look at our 888 ratings US where you’ll find extra live options.
Like any Sugarhouse reviews for US customers, it’s important to look at the restrictions placed upon a player, particularly betting limits, which can alienate those who have high betting needs. We could find very little in the way of betting limits on Sugarhouse’s website or mobile app, so instead we’ll outline the minimum and maximum bets on most sports. The smallest you can wager on any sports is $1.00.
How you do this is up to you. It can cover single bets or a large parlay bet if you wish. There is no maximum limit that we could find, which means if you want to restrict your betting you’ll need to do so by setting your own betting limits. The maximum you can deposit a day is $1,500, so bear this in mind when wagering.
We love Sugarhouse’s sports betting section, not least because of the wide range of sports bets available. Their live sports betting is comprehensive, though it would have been nice to see more streaming options. Where the site comes into its own is with promotions. The $250 welcome bonus can be used across both the sportsbook and the casino, and other SugarHouse sign up offers US give a range of flexibility to betting. Overall, we’re impressed.
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So what did we make of Sugarhouse? Our Sugarhouse casino review for US customers revealed that the New Jersey and the Pennsylvania sites were great for new customers, offering a welcome bonus of up to $250 on sign-up. But it is the huge number of casino games, the site security and the usability that gained huge scores in our Sugarhouse ratings US.
It’s not every day that you come across a website that has so much going for it. The game section is vast, suiting all budgets, and the site security includes geolocation, answering the question ‘Is Sugarhouse legal in the US?’ Ensuring only customers from New Jersey and Pennsylvania can do so. We recommend this casino to all! Still searching for a new online provider? Check out our “Is BetAmerica legal in the US?” review.
Sugarhouse Reviews US FAQ
🕵️ Is Sugarhouse legal in the US?
It’s natural to be concerned about the legality of a betting website if you’re unfamiliar with it. If you’re still concerned when it comes to Sugarhouse legality, please check out our Sugarhouse casino reviews for US customers in which we answer the question ‘is Sugarhouse legal in the US?’ We discuss this in detail, explaining the licensing and other regulations needed to operate in New Jersey and Pennsylvania./faq-item]
💵 What else do I need to know in order to wager at Sugarhouse?
Good question. There is lots of information to know, from whether you can wager in any state of the US to how to make a deposit. Read our latest bookmaker review to get to grips with everything you need to know so you can wager with peace of mind.
❓ What are the terms and conditions of the Sugarhouse sign up bonus?
Whew, this is a big one! It’s best to check out the welcome bonus section of our Sugarhouse casino review at Betting.co.uk US to find out the wagering requirements, the size of deposit needed and where you can spend your bonus.