Scratchful Social Casino Review & Rating 2024

Registering on the Scratchful website was seamless — it took less than a minute — and afterwards, I received the welcome bonus. The social casino topped my account with 7,500 Gold Coins and 2.5 Sweepstakes Coins. If you’re wondering if you have to make a payment to qualify, the answer is NO. I also didn’t enter any Scratchful no deposit bonus codes.

In addition to the welcome offer, Scratchful has a daily login bonus of 1,500 Gold Coins and 0.20 Sweepstakes Coins. I was eligible to claim it with my first login as a new player. Hence, my balance was 9,000 GC and 2.70 SC when I launched my first game.

If you consider the amount of Sweepstakes Coins low, you’re not alone. I also agree. But the bonus still gets my recommendation since it’s more rewarding than what you’ll find in some alternative US social casinos. Some platforms don’t offer a bonus at all, with SugarSweeps as a notable example. While reviewing the site, I found no SugarSweeps promo code or bonus offer for new players.

Alternative 150% first purchase bonus

Your first GC purchase at Scratchful Casino can get you 150% extra coins. It’s an alternative option you can consider after registration if you want more Gold Coins, but it’s 100% optional. During my Scratchful review, I found many other promos that reward free GC and SC.

Promotion

Buy Scratchful Gold Coins

Scratchful Gold Coins

$1.99 = 4,000 GC

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$4.99 = 10,000 GC

Scratchful Gold Coins

$14.99 = 30,000 GC

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$19.99 = 40,000 GC

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$24.99 = 50,000 GC

Scratchful Gold Coins

$49.99 = 100,000 GC

Scratchful Gold Coins

$74.99 = 200,000 GC

Scratchful Gold Coins

$99.99 = 200,000 GC

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I’ve played at many sweepstakes casinos with intuitive interfaces, and if I were to rank them, Scratchful would make the top three. The website is overly simple to navigate, thanks to its minimalist and responsive design. Despite the home page featuring many game icons and other elements, everything is well-arranged and not cluttered. Plus, the red, blue, and white colors blend flawlessly.

From the second I clicked the Scratchful Register button to create my account to when I started playing games, the website was always fast. As you move from one section to another, you won’t see your browser tab load. Instead, the pages switch under seconds. To make navigating a lot easier, Scratchful features a left-aligned tab with links to all the sections you’ll frequent as a player.

While the interface and usability get high points from me, there’s a drawback to mention. I couldn’t switch between playing with Gold Coins and Sweepstakes Coins from the displayed balance at the top-right side of the page. At most other social casinos I’ve used, there’s usually a toggle or tab to change from GC to SC mode quickly. But at Scratchful, you’ll always have to choose one before launching any game.

Regarding Scratchful’s mobile compatibility, there’s good news for Android players in the United States. The sweepstakes platform has a downloadable mobile app in the Google Play Store. If you use iOS, there’s no app to install, but the mobile site is still a worthwhile alternative to play with your smartphone.

During my review, I tested the mobile site and app. In my opinion, both are superb. That said, I’ll go with the site. The primary reason is that Scratchful employed a mobile-first approach while designing its website. This is evident from how responsive the site is on smartphone browsers, plus the bottom menu that facilitates quick access to essential sections.

For emphasis, you can purchase GC and redeem SC or play slots and Scratch-Offs with one tap on the buttons in the bottom menu. The bottom menu is available in the app, too, but there are fewer buttons. You only get quick access to purchase GC, claim promotions, and play Scratch-Offs.

All the same, the app is reliable if you own an Android. It’s only 34 MB and will work with Android 5.0 or later. Furthermore, the Scratchful ratings on the Google Play Store show that 70% of players score the application highly. It’s at 3.5/5, which is satisfactorily moderate if you ask me.

Play Scratchful sweepstakes on your mobile

Great jackpot available at Scratchful

Making payments as a Scratchful player is entirely optional, and you can always get free coins to play with. But, if you decide to purchase a package or redeem your Sweepstakes Coins, you can’t overlook payment methods. How does the platform perform in this regard? My Scratchful reviews of the purchasing and redemption processes below contain all the details.

Purchases

I’ll say Scratchful scores impressively when it comes to purchases. These are the available methods on the site:

• Google Pay
• Apple Pay
• Visa
• MasterCard

From my experience, the above are more or less standard among most new social casinos in the United States. I confirmed that Scratchful releases the purchased Gold Coins and other additional perks once the transaction is successful. Some players often ask me if they can buy packages with digital currencies like Bitcoin and Ethereum. The answer is no.

If you’re also particular about digital coins, you can consider alternatives like SugarSweeps. During my SugarSweeps review, I noted that the platform supports BTC, ETH, LTC, and many more for fast coin package purchase and prize redemption.

Redemptions

At Scratchful, you can redeem prizes as cash via bank or gift card. It’s a low count compared to other social casinos, but I believe Scratchful has one of the most player-friendly requirements for redemption. To illustrate, you need 10 SC for gift card redemption and 50 SC for bank.

Furthermore, Scratchful only requires a 1x playthrough for your Sweepstakes Coins to qualify for redemption. The extra requirement is that you verify your account, and the process was straightforward when I did mine. All you have to do is submit the required documents via the Scratchful secure identity check portal and wait for quick feedback from the social casino.

When picking a social casino, it’s always crucial that you have access to quality customer service. Scratchful gets mixed scores from many US social casino players for this criterion. After signing up, I found out that live chat was only supported for users who have made at least one purchase.

However, to reiterate, purchases are entirely optional. Without making a purchase, you can still get assistance by submitting a support ticket. When I tested the channel, I noted that it took the agents 20 to 30 minutes to reply via email. That’s relatively fast. Additionally, if you have payment-related questions or concerns, you can reach Scratchful via phone.

If I haven’t mentioned it, the customer service agents at Scratchful Casino are available 24/7. So, the live chat limitation may be a downside, but there are many upsides regarding customer service at the platform. I believe you’ll also find the help center page at Scratchful reliable. It’s my go-to for quick answers when I don’t want to message an agent.

Customer Service
Available Languages:	English
Email:	support@scratchful.com
Telephone:	+1 (424) 842-4652

Rest assured that you’re joining a legitimate social casino when you complete the Scratchful sign up form. My research confirmed that the site is operated by B2Services OÜ, an established brand in the US sweepstakes gaming space. Are you familiar with McLuck? That’s one of B2Services OÜ’s top sweepstakes casinos.

However, while Scratchful is legit and available in the United States, the platform doesn’t accept players from a few states. These include:

• Alabama
• Georgia
• Idaho
• Kentucky
• Michigan
• Nevada
• Washington

If you’re like me and don’t reside in any of the above locations, you can enjoy the innovative offerings at Scratchful Casino. Furthermore, it’s worth mentioning that the platform guarantees the safety of your data and funds with robust SSL encryption.

I’ve highlighted the welcome offer of 7,500 GC and 2.5 SC plus the Scratchful login bonus of 1,590 GC and 0.20 SC. What more can you expect as a player? Well, during my review, I found a notable number of extra promos. These include:

• Weekly Race: A Habanero progressive jackpot promotion with a 2 million GC and 1,000 SC top prize.
• Jackpot Play: A Pragmatic Play promotion with four massive GC and SC jackpots
• Big Prizes: Another Pragmatic Pay promo at Scratchful with daily prize drops and weekly tournaments worth up to 300 million GC and 150,000 SC.
• Scratchful JACKPOT: A promo where you play specific supported games to receive up to 200 million GC and 100,000 SC.
• Referral Bonus: An offer that rewards 100,000 GC and 50 SC for each new player who signs up via your link and makes purchases.

Based on my checks, no Scratchful promo code is necessary to claim any of the bonuses. Simply meet the minimal requirements attached to each, and you’ll get your reward.

Absence of a VIP program

Scratchful doesn’t provide a VIP program with loyalty rewards. It’s the most significant downside I recorded during my review. Also, while analyzing Scratchful ratings and comments from existing players, many weren’t pleased with the unavailability of a loyalty program.

The closest I found on the Scratchful website was the non-mandatory VIP purchase bonus of 200,000 Gold Coins for $74.99. Free 100 Sweepstakes Coins are included as a bonus in the package.