Golden Hearts Casino Review: Games & Bingo 2023: Get 2k Free Coins

All of the other operators you’ll find in US social casino reviews have welcome bonuses to attract new customers, and that is the same here. Typically, new players will get a welcome bounty of virtual coins on sign-up, which is a set amount for anybody and everybody. Because Golden Hearts Games is different from most social casinos, it works a bit differently here too.

Golden Hearts Games works with charities, and the size of the donation made will define how many Golden Hearts (their virtual currency) the player gets. These virtual coins can be used to buy bingo cards and play slot games (more on that next) so, the more of them you have, the more you can play.

Where the whole bonus element comes in here is that the number of Golden Hearts credited to your account is doubled for that first donation, or, as experienced online casino players would understand it, a 100% deposit match. In addition to this by using Golden Hearts Games promo code TGTSOCIAL, you will get $5 extra in FREE play!

No wagering requirements

As well as giving to charity, the other benefit of this bonus is that there are no wagering requirements to meet. Normally, you would have to wager the bonus a certain number of times by a given deadline, but here there is none of that, and you can use your Golden Hearts whenever you want, as they do not expire unless you don’t log in for 6 months.

Social Casino Bonus

Get $5 extra in FREE play

Welcome Bonus

Get Bonus

T&Cs apply, 18+

While this is, on paper, a social casino, any Golden Hearts casino reviews in the US are likely to tell you that it works very differently from what you may have seen elsewhere. There is, of course, the charity aspect, but there are also some definite differences when it comes to the games on offer and how you get them. Whereas the majority of social casinos have the same selection of games as a real money casino, Golden Hearts Games focuses on bingo games played to a schedule and ‘QuickPlay Games’ which are slots, some table games, and scratchers.

Finding the schedule for the bingo games is simple, as is finding the slots and other games. They are not set out as they would be in a regular online casino, but that makes no difference because navigating and using the site is quite straightforward and intuitive, even if you’ve never seen it before.

Player account details are found top right, where you might expect them to be, and the color scheme is bright and cheerful but not too bright that you can’t look at it for a long time. There are links to the help/FAQ section at the bottom of the page, along with a link to get in contact with customer service. Overall, this is a well-designed site, but not the type of thing that typically wins awards.

The Golden Hearts Games app

There is some bad news and some good news for those that like to access these types of games using their phone or tablet. The bad news is that there doesn’t appear to be any sort of app available, but the good news is that the site looks and plays well on those devices anyway, so some would counter that no app is necessary, although this golden hearts casino review would have liked to have seen one.

Before you can get started with any of that though, you’ll need to make a donation to any of the 1.5 million IRS approved charities in the US. You can do this through several means, all of which will look familiar to you. You can use American Express, Discover, MasterCard, and Visa credit and debit cards (if available) as well as Apple and Google Pay. This covers many of the conventional methods you would normally use for making a purchase, so it will be a good fit for most people. You can also contact them if you would like an extra method accepted, so expect this list to grow over time.

Withdrawals

Unlike the situation we found in our BetRivers social casino review, where withdrawals were not possible – because there are cash prizes available here, you can also make withdrawals of any winnings by three different methods:

• Check in the mail – can take up to 10 days, and withdrawals under $50.00 incur a $1.75 processing charge.
• PayPal – much faster at 2 business days, and cheaper as well, as withdrawals over $25.00 are free, or $0.50 for any under that amount
• Bank ACH – these withdrawals are also free for over $25.00 and $0.50 for smaller amounts, but take five business days, or, in practical terms, a week.

You can, of course, convert any of your real money winnings into Golden Hearts virtual coins and carry on playing instead.

Customer service is an important part of any social or sweepstake casino experience, and this is especially true when you have something as different as what is happening here at Golden Hearts Games. People will want to know how it works, as the whole concept can take some getting used to.

For that reason, we were very pleased to find an extensive FAQ section, which acts as a great knowledge base for those who want to check the right way to do things, and as part of the sign-up process, you are pretty much coached through what needs to happen.

For that reason, the fact that there is no live chat option or telephone support will not be a problem for most users but is bound to be a deal-breaker for some. However, even those people will be impressed by the contact form for email support. There are fields for just about everything, and explaining what your problem is looks to be very easy.

Looking at all that is on offer here, the charitable donation, the generous bonus, and also the cash prizes that can be won, you might be forgiven for thinking this is all to be good to be true, especially if you happen to live in a state where real money games are still legally frowned upon.

The fact is that not only is Golden Hearts Games legal in the US, but it’s also the only place it is legal (and there is geolocation tracking in place to ensure this) and it is legal all over the US, with a few variations due to local age regulations. You’ll need to be over 18 to participate unless you are from Alabama and Nebraska in which case you need to be 19, or Mississippi and Puerto Rico where you’ll need to be at least 21.

The site is secure with the padlock symbol in the address bar indicating that SSL encryption is in place to make sure all transactions you make at Golden Hearts Games are secure and private.

Like many other online and social casinos, Golden Hearts Games has a reward program, but as you might expect after reading this far, it’s not quite like the one we found in our Fortune Coins social casino review. Rather than playing and gaining points, or logging in every day for increased rewards, the VIP program works via a monthly subscription donation.

It works on several levels, starting at $19.00 monthly for a bronze subscription, which gives you 10500 Golden Hearts and 32 cards in any bingo game you join. Subscriptions are upgradable at any point, so you can, if you wish, donate enough via a subscription to go straight to the top level, and not work yourself through the tiers as you would at many other establishments.

There are also occasional promotions like the free daily bonus where a spin of the wheel (which will look familiar from the ‘Wheel of Fortune’) can award you up to 2500 Golden Hearts, so there are plenty of benefits for those who wish to come back time after time.