DraftKings Mobile App Review 2023

Draftkings Sportsbook and Casino App Review

If you’ve not heard of DraftKings then, no offence, but welcome to the 21st Century. The DraftKings app has always been the focus of the operator, ensuring that everyone can have the DraftKings experience right in their pocket. Neat idea!

So neat, in fact, that many other operators are doing the same thing. You’ll have seen all the different online sportsbooks and casinos launching their apps, just like the DraftKings sportsbook app. With so much competition, DraftKings can’t rely on the USP of being mobile-orientated any more – so how does the content hold up against all the new US competitors?

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DraftKings app review – features & specs – what we thought of the DraftKings mobile app

It’s important to us that you understand how we at TheGruelingTruth.com go about our reviews. We don’t just pull this stuff from thin air – we put in the research to make sure that you and every other gambler who is interested in DraftKings can have a high-quality and, perhaps most importantly, safe experience. There is nothing worse than being scammed on the internet and never being able to put a face to the criminal.

But enough of the dreary talk – let’s get onto how we go about reviewing operators. We’ll be hitting a few key criteria to see what DraftKings does well and which areas, if any, it’s lacking in. First of all, we’ll be focusing on who can get the app (the iOS versus android debate rages on, even in online gambling) and whether the app is worth it once you grab it from the app store. Then, we’ll glance at how to get your funds from your wallet to your balance, and how the app holds up when you’re using it. Finally, we’ll check out how customer service handles situations where things go wrong, bringing us to a close.

Ready to get started? We certainly are, so let’s dive into one of the best betting apps for sports, the DraftKings casino app!

Availability & requirements – how do you actually acquire the app?

Before we begin with the specifics of the aesthetics and the content of the app, we need to address one major question: how on earth do you get this app? Well, you’ll be glad to hear that it is available in both the app store for iOS and the app store for android, so owners of either type of phone will be able to get in on the DraftKings goodness. There is nothing worse than when the best sportsbook for US players divides its users between iOS and android, so we’re glad that the DraftKings android app and DraftKings iOS app are both available and also similar in their content and style.

Once you’ve got the app, you have to remember that it is limited to those who are legally allowed to use DraftKings. What does this mean? Well, if you don’t live in New Jersey, Pennsylvania, Iowa, Indiana, New Hampshire, Illinois, West Virginia, Tennessee, Colorado, Virginia or Michigan, then the DraftKings app download will know when you first load up the app. You’ll get a polite little screen informing you that you’re in the wrong place and aren’t able to use the app.

Technically, you could use a VPN to get around this, but we would ask that you exercise caution with such activities. Technically, if online gambling isn’t legal at all in your state, then you may be breaking the law. If the DraftKings mobile app isn’t licensed in your state, then that’s also not going to be great for you, but you can check through our DraftKings reviews to find out more if you’re still a little confused.

Usability & design – what the app looks like and what you can expect from it

As the DraftKings app is the focus of the brand, it’s no surprise that the online sportsbook looks completely at home on a mobile phone screen. We found that the app’s functionality is faultless – everything loads when you would expect it to, depending on your internet connection of course. As well as this, although there is a lot of content on the DraftKings app, you can use the menus to logically jump from place to place, saving you a lot of time while still having the ease of access that makes it easy to find whatever you want without searching for too long.

When it comes to the color scheme, dark mode or night mode lovers will be very happy with the black and green that is used throughout the app. Some might say that there is a little too much going on with this DraftKings app, but we would say that it is the familiar and industry standard formatting of an online gambling website. More experienced gamblers will certainly appreciate the traditions that are clear in this app. We certainly did as we researched for our DraftKings app review!

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DraftKings Highlights

• Superb range of different sporting leagues
• Effective in-play betting feature
• Exciting fantasy team building

Mobile payment methods – how do you get your money into the app?

This is what everyone wants to know… after they’ve already signed up and had a nosey around the different fixtures and betting types. We at TheGruelingTruth.com think it’s sad that payment methods are often seen as an afterthought and treated like they don’t matter when, in reality, they can be a crucial part of comparing the DraftKings app to other operators. So break the cycle and learn more about the payment methods that DraftKings will accept with us today.

This may come as a shock to some people, but DraftKings actually isn’t as ‘hip, cool, and down with the kids’ as it seems to be when it comes to the DraftKings payment methods. You’ll have no trouble with your traditional credit cards and debit cards from Visa, Mastercard, and similar companies, but many of the modern, online payment options like Skrill and Purple Pay are nowhere to be found.

You can use PayPal if you’re dying to use something that isn’t a card, but other than that, you’ll either be using a card or a bank transfer. Pretty strange, but we can hope that the DraftKings app will increase the amount of payment method options it has in the future.

Data and live streams – what will you see when using the DraftKings app?

Beyond aesthetics and design, we need to consider the actual content of the Draftkings mobile app. Once you’ve got past the DraftKings app download, you’ll be able to make an account – or sign into your pre-existing DraftKings account, if you’ve signed up on the website – and add your payment method, then make your first deposit. From there, the world is your oyster and you can look around the DraftKings website and use your DraftKings welcome bonus US!

You can take a look at fixtures for your favorite sports, such as the traditional horse races and baseball, to the more modern, like drone racing. When betting, you’ll be able to use the cash in and out features to really liven up your experience, as well as watching live streams of some selected sports. This can enhance your betting experience, although the live streaming selection with the DraftKings app is currently quite slim – but the operator promises expansion in the future!

Mobile customer service – who to call and when to do it

The answers to those two questions should be ‘customer support’ and ‘when the problem occurs’, but not all customer support teams are created equally. Some are only open during certain hours, causing endless problems for people who bet during the night. Obviously, it can be difficult for an operator to have 24/7 customer service, but this is the dream for gamblers everywhere who don’t want to wait until the morning because their problem happened one minute after customer service closed.

However, the DraftKings customer service does actually highlight an area where this operator could do better. Users have reported slow reaction times from the phones and email, and also social media. It is hoped that this will improve in the future, as the DraftKings app continues to grow and improve.

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20% up to $1000

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T&Cs apply, 21+

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Conclusion – our last words on the DraftKings mobile app

For the DraftKings app download, you can’t fault the availability of the app and the content that it supplies to users. There are a vast range of fixtures available to bet on and many different betting features to use. Some of the issues with DraftKings come with its circumstances of being relatively new – many features are still in their infancy and are going to be expanded on, such as live streaming. In addition, some areas are lacking, like payment methods and customer service. The good news, however, is that these factors aren’t deal-breakers and you can have an amazing time on the DraftKings app in 2021, as well as in the future!

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