If you want to redeem Sweeps Coins for prizes at CrownCoins, you’ll need to complete CrownCoins Casino verification first. We’ve been through the entire process and it’s pretty quick once you know what to expect beforehand.
The site calls it KYC, which stands for Know Your Customer. It’s a standard thing across all sweepstakes casinos and it’s there to confirm you’re who you say you are before making prize redemption requests. This guide covers what you need, a step by step guide on how to do it, how long approval takes, and what mistakes to avoid.
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CrownCoinsCasino Highlights
- Stunning slot games
- Great for jackpot slots
- Major gaming studios
Why does CrownCoins ask you to verify
What you need to know is that CrownCoins is a sweepstakes casino. As such, it follows a specific set of rules. One of those rules is that every player’s identity has to be confirmed. Due to legal reasons, the site needs to check that you’re old enough to play, that you live in a US state where CrownCoins Casino isn’t restricted, and that you’re a real person.
Also, since it operates as a sweeps casino, you won’t be able to use real cash to play. Instead, you’ll have to settle with their virtual currencies, Gold Coins (GC) and Sweeps Coins (SC). GC are for playing for fun and have no value, while you can redeem SC for prizes once you meet certain requirements. But with this operator, the Gold Coins are called Crown Coins (CC).
But here’s the practical part that matters to you. Just like how you can claim
free SC at Jackpota
when you sign up – you can also sign up at Crown Coins, claim your 100,000 Crown Coins and 2 SC welcome bonus, and play games right away. No issues there. The problem comes when you want to redeem your eligible SC for prizes. That’s locked behind verification.
So, if you have a good amount of SC and you try to redeem a prize without verifying first, you’ll hit a wall. This is known to frustrate players and it’s almost always because they left it until the last minute. Our advice? Get it done on day one. You can read more about the platform in our
Crown Coins review.
What documents you’ll need ready
Basically, you’ll need three things. That’s all CrownCoins asks for, and you probably have all of them within arm’s reach right now.
- Photo ID
– Your passport, driver’s license, or a state-issued ID card will work. It has to be valid, so don’t dig out an expired passport from 2019 and expect it to fly.
- Proof of your current address
– A utility bill or bank statement dated within the last 90 days. Anything older than three months gets rejected, and then you’re stuck finding a newer one and resubmitting.
- Selfie
– The site walks you through it using your phone camera or webcam. They use it to match your face against the photo on your ID.
One more thing. CrownCoins also gives you the option to verify your phone number. You won’t have to do it to be able to make a prize redemption request. Still, we recommend doing it as it adds a layer of security to your account.
We put together this table so you can see everything at a glance:
| Document |
What works |
Things to watch out for |
| Photo ID |
Passport, driver’s license, state ID |
Can’t be expired |
| Proof of address |
Utility bill, bank statement, official mail |
Has to be from the last 90 days |
| Selfie |
Phone camera or webcam |
Needs to match the photo on your ID |
| Phone number (optional) |
US mobile number |
You’ll get a 6-digit SMS code |
How to go through the verification process
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Verify your account to unlock CrownCoins features
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Claim Sweeps Coins after quick verification
This is where we walk you through it. We did this on both desktop and mobile, and both worked fine.
-
Log in to your CrownCoins account – After that, look for the menu icon in the top-right corner of the screen.
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Click the “Redeem” button – We know, it’s a bit confusing. You’d expect verification to be under account settings or something similar, but CrownCoins put it under the redeem section. It caught us off guard the first time too.
-
Enter your details – After you’ve clicked “Redeem”, you’ll see a verification page pop up asking for your name and full address. Fill it and click “Confirm.”
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Upload your ID – You can choose what document you want. A passport, driver’s license, or government-issued ID will do. Just make sure the image is sharp and that you can read all the text on it.
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Upload your proof of address – Provide a utility bill, bank statement, or official mail, whichever one you want.
-
Take a selfie – Follow the on-screen prompts to take your selfie.
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Review everything and submit – Once you’ve done everything, it might be a good idea to go over everything just in case before finally submitting your documents.
That’s it. The whole thing took us five minutes, and about two of those were spent looking for a utility bill.
How long until CrownCoins approves your account?
This has got to be one of the most frequently asked questions, and with good reason. So let’s answer it. In short, it depends. We got our approval within a few hours, while some players we’ve talked to got theirs in minutes. The site does say that it can take up to 24 to 48 hours during busy times, but from everything we’ve seen, that’s more of an exception than the rule.
When thinking about it, it’s actually faster than most sweepstakes casinos. A lot of platforms sit on your documents for two or three days before getting back to you. Thankfully, CrownCoins is quicker than that, which is a nice change of pace. On that note, the
RealPrize verification
process is worth a shout out because it works in a similar way.
To get back on topic, you’ll get an email from CrownCoins once they approve your documents. After that, you’ll be able to make a prize redemption request. If you’re planning to use Skrill to get prizes, feel free to take a look at our guide on
CrownCoins Skrill redemption
so you know what to expect..
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Common mistakes that slow things down
We’ve put together a short list of problems that come up a lot. Every single one of these is avoidable.
🖼️ Blurry or Cropped Images
This is the number one reason for delays. If the text on your ID or bill is hard to read, the site won’t waste time and will ask you to try again. That’s why you should take a clear photo of your document and make sure all four corners can be seen.
The name on your ID, your proof of address, and your Crown Coins profile all need to line up. If your ID says “Jonathan” but your account says “Jon,” that’s a flag. The site will pause your verification request until you fix it. Check your profile details before you submit anything.
Your proof of address can’t be older than 90 days. We mentioned this above, but it’s worth repeating because it’s an easy thing to miss. If your most recent utility bill is from four months ago, it won’t be accepted.
⏳ Waiting Too Long to Verify
Seriously, do it right after you sign up. Don’t wait until you have 200 SC in your account and you’re ready to redeem. At that point, you’re only unnecessarily delaying your prizes from reaching you.
If you run into trouble at any point, get in touch with
CrownCoins Casino support
through their live chat or email. The support team is available around the clock and can tell you exactly what’s holding up your verification.
Pros and cons of the CrownCoins verification process
After going through verification at CrownCoins and comparing it to what we’ve experienced at other sweeps casinos, here’s what we liked and what we didn’t like.
Pros & Cons
- Fast approval times
- Can be done through both mobile and computer
- Only needs to be completed once
- The verification page is not easy to find
Get verified now and avoid waiting later
As you can see, it’s better to complete the CrownCoins Casino verification sooner rather than later. It’s just one of those things that will save you a lot of frustration down the road. So, why put it off? Do it early.
All you need is to upload three documents and while you’re waiting for approval, you can explore games and build up your SC balance. That way, the moment you get 50 SC in winnings, you can redeem right away without sitting around waiting for your ID to be reviewed.
If you haven’t joined Crown Coins Casino by now, then you can do so by clicking one of the banners on this page.
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CrowCoins Casino verification FAQs
🛡️ Is KYC verification mandatory?
Yes. You have to complete the KYC process before you can redeem eligible Sweeps Coins for real money prizes.
📄 What documents do I need for Crown Coins verification?
You will need a government-issued photo ID and a proof of address dated within the last 90 days. Apart from those documents, you’ll need to upload a selfie.
⏳ How long does Crown Coins take to approve my verification request?
KYC verification can take anywhere from a few minutes to a few hours. During busier periods, it can take up to 24 to 48 hours. Crown Coins sends you an email once your documents are approved.
