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As an online casino enthusiast, I was keen to see what sort of Cazino ratings other reviewers had given. Not being able to find too many online, I decided to share the experience I’ve had with this relatively new online sweepstakes casino.
Cazino welcomes new players with an offer of 8,000 Lucky Coins and 4.5 Sweeps Coins, but what about the actual website? Is the layout intuitive? Do they have a decent customer support service? What payment options do they offer? I’ll be taking a deep dive here, by answering these questions and a whole lot more.
So how does Cazino work when it comes to rewarding new users? There is no Cazino no deposit bonus, however there is a generous welcome offer. This presents a great opportunity for players to get started on their gaming journey. It’s structured over three days and this tiered approach not only eases new players in, but also provides them with ample opportunity to explore Cazino’s vast games library.
Here’s how the welcome offer presents to new players:
Personally, I found that each day’s bonus presented an added layer of excitement and helped me to make the most of my time with Cazino – without feeling pressured, or having to make hasty decisions. Once I had completed the Cazino register process, I was also presented with a 66% discount on my first Lucky Coin pack purchase. While this presents a great way to build on my initial investment, I have to stipulate here that players are under no obligation to make any purchases on Cazino, as it is a sweepstakes casino.
Nevertheless, this does hold some positive sway on my Cazino ratings for this review. Next up we’ll look at the user experience and if Cazino can deliver on the navigational-front.
Regarding the look and feel of their website, I really appreciate what Cazino has done here. They’ve opted for a clean, almost minimalist vibe, employing a medium blue colour scheme, without flashy colours, graphics or emojis. Instead they’ve pinned a few animated characters on the main page – and also in the ‘how it works’ section. I don’t find these distracting – on the contrary I think it makes for a user experience that is calming and inviting. There’s nothing worse than being bombarded with stimuli when all you want to do is sit down, relax and play your favourite game. Thankfully Cazino have been mindful of this in their design choice.
This is true when it comes to the control panel on the left side of the screen. It has everything I need – from the games library, to my profile information and even direct access to their customer support section. This control panel is fixed and doesn’t make use of any animations or popups – which I’m thankful for, as I generally find such features laborious and unnecessary. If I need to find specific information on how the level system works, or how to redeem SC, I can do so without having to break the flow of a gaming session.
Overall, while not the most awe-inspiring site I’ve come across, Cazino gets my tick of approval here.
If you’re one of those people who swears by having an app for every service, you might be a little disappointed here, as Cazino has opted not to provide users with a mobile app. With that said, I have tested their website on both an Android and iOS device – and even an Android tablet, and there was no drop in performance or user-friendliness when navigating their site. Another plus here is that you don’t have to login into one of the mobile stores to download yet another app. Still, keep this in mind when deciding if you want to give Cazino a go.
Cazino gives users a decent enough choice when it comes to payment options, though they’re definitely not the most flexible site I’ve come across in this category. Don’t expect any crypto payments, or linking of digital wallets, though you’ve got the tried-and-tested options of credit card (Visa and Mastercard) as well as bank transfer.
For the vast majority of players out there, this should cover most bases for deposits and withdrawals. We’re all familiar with the reliability and security of these options, which is really what matters when it comes to managing your funds.
Remember that the Lucky Coins cannot be used to make purchases, or be redeemed for cash prizes, they’re there as a currency to play games – and also used to move up the levels.
Sweeps Coins can be redeemed for prizes, however these are subject to Cazino’s Terms and Conditions such as the 5x playthrough requirement. Cazino states that cash prizes are processed within 24 hours of being received. On that note, I must reiterate that being an online sweepstakes casino, no purchase is necessary to play games.
So then, is Cazino reliable on the payment-front? If not overly innovative, they’re doing a decent enough job here by offering the basics well.
I mentioned earlier in this Cazino review that they have a 24/7 live chat feature. I tested this out, just for review-purposes and if I’m being honest, they did take a few minutes to reply, but the fact that they answered – and that they even provide this as a service, puts them ahead of quite a few other online sweepstakes casinos.
If you prefer figuring things out on your own, they also have a decent FAQ page that covers most common questions. These questions are split into different sections, like ‘Verification FAQ’ and ‘Prize Redemption FAQ’ etc. I would have actually preferred all the FAQ’s in one section, so that I don’t have to jump out and into a new section when looking for an answer. With that said, I can see how some users might actually find this more useful.
They also have a ‘submit a request’ form on the customer help section of their website. I imagine this would be good for questions users aren’t able to find in the FAQ’s.
Rest assured Cazino complies with US sweepstakes laws and regulations and they operate across all states except Michigan, Washington, Idaho and Nevada. They say on their homepage that they are owned and operated by Heuston Gaming Malta Limited. You can find the rest of this info at the bottom of their home page.
The site uses SSL encryption to keep your personal info locked up against all the internet nasties, and as we already looked at, they also have you covered when it comes to safe and secure payment options, offering that added peace of mind.
Cazino’s VIP program is multi-tiered – twenty to be exact, offering users free Lucky Coins and Sweeps Coins as they move up the tiers. New users will start at ‘Wood’ level where they will receive 1000 Lucky Coins once they reach the next level, which is ‘Stone’. Progress tops out with the final tier, aptly referred to as ‘Master’. It is at Master level where players can access rewards.
Every level will require users to adhere to different rules for points accumulation. Some of the levels will grant users points every time they make a spin, while other levels will need players to engage with specific game types or even games. I quite like this feature, as it promotes a positive approach when gaming – one that is fresh and engaging, staving players off from a monotonous gaming experience.
Cazino is a sweepstakes casino whereby games can be played without having to make purchases. Cazino uses two virtual currency systems. Lucky Coins are used to play games for free and Sweeps Coins can be redeemed for cash prizes, which makes it considered as a real money social casino.
Cazino, though among the brand new sweeps casinos, yet offers a live chat service which can be accessed on the customer support tab. Users can also submit a request form form if they are under time constraints whereby Cazino will contact them directly.
Cazino operates legally in the United States except in the states of Michigan, Washington, Nevada and Idaho. Check out our list of sweepstakes casinos usa no deposit bonus codes for more offers.
Cazino has a tier-based VIP program. Users have the option to complete various tasks, such as making spins or interacting with different games in order to climb up the tier ladder. There are 20 tiers in total, with the final one being ‘Master’ level.
Cazino has a three-layered welcome offer for new users. The welcome offer grants users bonus Lucky Coins and Sweeps Coins at different rates over a three day period, without the need of a Cazino promo code. Check the Terms and Conditions for more information regarding the welcome offer.
I hope I’ve been able to offer you an insight into all things Cazino-related. Yes, they’re trying to make their mark in the online sweepstakes casino world, and I think they’ve made a great start by offering an excellent library of games, a robust customer support system, and a creative VIP program.
Expanding on their payment options, and the introduction of a dedicated mobile app could definitely push them ahead even further in this space. If Cazino sounds like an online sweepstakes company you’d like to put on your radar, then feel free to head over to their website.
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Games
The gaming options at Cazino are quite impressive. Users will have access to a vast library of games developed by some of the leading players in the industry (Betsoft, Pragmatic Play, B Gaming etc). Currently the Cazino social casino has more than 1000 games on offer, and they showcase new games through email promotions and also through banners on their website.
Games are categorised by their type and you can even search for a particular title via the search tab at the top of the games page. You can also search for games by developer. Some of the more notable titles include Gold Rush, Gold Party, 7 Sizzling Hot Deluxe and Flame Dancer. I generally prefer table games and they’ve got all the popular ones here, including BlackJack, European Roulette and Caribbean Poker.
Coins
As we already looked at earlier in this review, Cazino uses a two currency system of Lucky Coins and Sweeps Coins. Lucky Coins cannot be used to redeem prizes and have no monetary value, but they are your currency to play games. They’re also used to attain higher tiers in the Players Club.
Sweeps Coins on the other hand are used for promotional purposes and can be redeemed for cash prizes. The value of 1 Sweeps Coin equates to 1 USD in prizes. It’s important for players to check the eligibility requirements associated with these cash prizes, for instance Sweeps Coins are only redeemable once players have accumulated at least 100 and played through them 5 times.
Sweeps Coins cannot be purchased stand-alone, however they can be given to players as a reward for doing something (for example signing up) or gifted as part of a purchase of Lucky Coins in the coin store. Sweeps Coins can be redeemed via the ‘redeem my coins’ tab however users should note that the registration process needs to be completed before they can redeem their Sweeps Coins.
Conclusion
Overall, I think that Cazino ticks most boxes when it comes to online sweepstakes casinos. Their gaming library is extensive, with many titles familiar to most players. Their website offers a fresh, and easy-to-navigate user-experience and their customer support service provides that added piece of mind.
I also like the innovative VIP program. By having 20 tiers – and each one having different requirements for progression, definitely keeps things fresh and interesting for new and experienced users-alike. It’s a thumbs up from me, but don’t take my word for it. Feel free to give them a try yourself.