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Bally Casino Online Casino Review & Rating 2023

Is Bally Casino legit?

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User Reviews 13

If you’re looking for new online casino options in NJ, you’ve come to the right place. We’ve just completed a fresh expert analysis on Bally Casino, and you’ll want to read about the Bally Casino review and what it offers.

We’ll be taking you through everything Bally Casino online has to offer — and there is lots to see! From a unique welcome offer that every casino lover will appreciate to the overall quality the casino offers in terms of gaming options, payments, and customer service. There’s more, so join us for a deep dive into the colorful world of Bally Casino.

Read More
Payment Methods
PayPal
VIP Preferred
Visa
+
License
New Jersey (US)
Accepts Customers from
Players from Virginia not accepted
Withdrawal
1 – 5 Days
Company
Gamesys US LLC Casinos
Founded
2022
Website
nj.ballycasino.com
Available Languages
EN
Customer Support
Live Chat, Email Support
Email
support@nj.ballycasino.com
Phone
401-475-8474
Overall Rating
Rating follows
Bonus Offers & Free Bets
4.8/5
Usability, Look & Feel
4.8/5
Payment Methods
4.6/5
Customer Service
4.6/5
Licence & Security
5.0/5
Rewards & Loyalty Program
4.6/5
Chris J.
04/16/2023
My best customer support experience
"When I had issues with one of my bonuses, I was angry that I couldn't withdraw them. I thought I had met the requirements. But ..."
Dr Law
04/14/2023
Covers everything
"it covers all the games I want to play, the bonuses and VIP club are well thought out and customer service is really helpful"
User Rating
3.7/5
13 User Reviews
5 Stars
30.8%
4 Stars
15.4%
3 Stars
46.2%
2 Stars
7.7%
1 Star
0.0%
Last Updated on 09/29/2023
Fact checked by: Mark Lewis

Bonus Offer - Get your real cash, Money-Back bet offer at Bally Casino online

What better way to say “welcome” than offering a Money-Back guarantee experience at a casino that has a lot to offer? Bally Casino has a fantastic welcome bonus that does just that; Up to $100 cash refund on your first deposit that literally gives you cold, hard cash and not bet credits.

This type of bonus offer is hard to find, so we suggest you keep reading!

All you need to do in order to qualify for this welcome bonus is deposit $10 or more and place your very first wager at Bally Casino online. You don’t need to enter a specific Bally Casino promo code to access the deal. Bally covers your net losses if your wager turns out to be a loss, and you’ll get real money for it. This means that you can withdraw your refund as cash!

Remember that you need to deposit and place your wager within seven days of signing up for the bonus to apply. Get wagering and make sure that your first one is covered with this awesome welcome offer.

Usability, Look & Feel - Great interface with a festive vibe

The use of color and overall design gives you that real casino vibe — one you would usually get from sweepstake casinos and jackpot casinos. The red backdrop and white accents gives the platform a feeling of festivity and gets you in the mood to play some games.

At the top of the screen, there is a horizontal menu that provides all of your main go-to’s, including the different gaming options, the promo section, and access to the VIP section.

The Bally Casino logo is right at the top of the screen, and believe me, you’re not going to miss the sign up and join now options on the top right-hand side of the screen.

As you scroll down, you’re greeted by loads of games, including some free ones. Each gaming option has a horizontal section as you scroll down,and you can look at some of the featured games as well as click on the section to see more.

You can find a link to the FAQs and Help section if you click on the menu on the left-hand side; however, there is no link to download the app. Other than this missing component, we’re really happy with both the look and feel.

Payments - Additions are welcome

Making a deposit is really easy, so we don’t expect you to have any payment method issues, except if you wanted to use a payment method that Bally Casino doesn’t offer at the moment. Unlike taking a look at our BetRivers social casino review, you’ll find that Bally Casino is the type of casino that needs a wide payment variety.

Deposits

Bally Casino offers three options for deposits, and the operator recommends that you use VIP Preferred for the quickest transaction.

Other options include VISA and Mastercard, which can also be viewed as one other option as both are credit/debit card providers. The available payment methods all have a minimum deposit limit of $5; however, the maximum deposit with VIP Preferred is $5,000.00 but you can deposit up to $10,000.00 with Mastercard and VISA.

Withdrawals

In the withdrawal section, you’ll see that the casino cage at the Bally’s Atlantic City online casino is another option. Here, you can request a withdrawal from your online casino account with a minimum withdrawal limit of $50.

Your VISA and Mastercard are not available for withdrawals.

You can use ACH bank transfer as your withdrawal method, and the quickest and most convenient withdrawal method is also VIP Preferred.

Customer Service - A fantastic variety of contact options

Once you know where to locate customer service, you’ll find an array of options to help you solve any issue you can imagine.

Not only is there an extensive FAQ section, covering everything from payment queries to technical issues and account verification, there is also a dedicated 24/7 live chat option with a widget that appears as you enter the Help page, as well as an 24/7 email option and a toll-free number.

This collection of contact methods is what we call customer support heaven, and after doing different reviews on different operators, including our Fortune Coins social casino review, this is definitely one of the top customer service sections we’ve seen recently.

Licence & Security - Firmly licensed and regulated in the Garden State

As Bally Casino is available for residents of New Jersey, we specifically looked for licensing and regulatory compliance with the correct bodies in the Garden State to make sure we answer the much-wondered-about question “is Bally Casino legit?”

Good news, as Bally Casino is not only part of a larger, established brand Twin River Management group, but also has a land-based casino partner in New Jersey named Bally’s Atlantic City Casino resort. The operator is licensed and regulated by the New Jersey Division of Gaming Enforcement, which enforces the requirements of the Casino Control Act.

When it comes to security, Bally Casino online is also airtight and provides customers with all the information linked to how their information is being protected in the “Privacy & Cookies” section. This high standard of customer transparency is something all online casinos should strive to attain.

Rewards & Loyalty Program - VIP by invite-only

Bally Casino’s VIP section is for the top customers and high rollers that come and play on the festive Bally Casino online playground. If you qualify for VIP status, you will be contacted by Bally Casino management and have a wide range of perks and opportunities to gamble in style. Here are some of the perks if you get the chance to join the cream of the crop at Bally Casino:

  • Personalized gaming advice
  • VIP promotions and bonus deals
  • Your own personal host
  • Invites and complementary events

There is so much to do at Bally Casino, no matter what your preferences in online casino gaming.

Software

Bally Casino offers a range of games developed by top companies, including NetEnt and IGT. These companies are not the only developers we found in the gaming section, though. There are other developers that may be lesser-known, but whose game quality looks great after a quick test.

A few other names we caught while going through the different games sections are Roxor Gaming, Scientific Games Corporation, and Hasbro. It’s a great collection underlined with key software providers we like to see at every online casino.

Game Portfolio

Bally Casino has a fantastic game portfolio that caters to every online casino fan’s wants and needs. There is an extensive slots section where you’ll find new slots, exclusive and features slots, and some free slot options.

Chances are, you won’t be searching for long before you find your favorites and also add a new one to your top slots list! Other game options include table games, bingo, and some lucrative jackpots, so prepare to be entertained by your favorite games.

Live Casino

When entering the domain, you get a notification that Bally Casino added a live casino option on the Bally Casino app; and there is also an option to play on the desktop. You’ll have a choice between live dealer casino classics like  Live Blackjack and Ultimate Texas Hold’em, along with Roulette and Baccarat.

Limits

After going through the operator’s terms and conditions, we couldn’t find any details about maximum table limits. Bally Casino does offer a self-limitation function for players.

Product Summary

Even though all the gaming options are not available on the desktop version of Bally Casino, this online casino still provides it all with an exclusive live casino section on the Bally Casino app and a fantastic variety of game options on the online platform. Top software companies are prevalent, especially in the slots section, which also give players peace of mind that they are playing quality slots.

Bally Casino Review US FAQ

👀How does Bally Casino work?

All online casinos have similarities and differences, so this is a great question. The inner workings of all online casinos is also one of the top reasons we conduct our expert reviews as we want you to know what you’re signing up for and if you’ll have a quality wagering experience. TheGruelingTruth offers a wealth of information, so make sure you take a look at our site.

🔍Is Bally Casino legal in the US?

If you’re interested in becoming a customer at an online casino, then we have all the information you need to find the best and most highly-recommended operators. We prioritize licensing and ensure that all online casinos we review are fully licensed in the areas where they operate. If you want to find out more, you can check out our on-point reviews here at TheGruelingTruth.

❓Where can I find out more about Bally Casino odds?

You can find all the information you need about wagering at Bally Casino online right here in our casino review section. We ensure that we give you valuable insight about all aspects of online casinos and other online operators. For example, if you’re not into real money casinos, check out our section on US social casino reviews to get the latest info and top tips for social casino playing.

Overall Conclusion - You can’t overlook Bally Casino reviews US

From our perspective, the Bally Casino ratings US should be pretty decent. This online gem available to residents in the Garden State is fully licensed and regulated according to State requirements, has a great interface and a fantastic customer service section, and a bonus deal where you get your payback in real money.

Bally Casino can definitely add some more payment options for customers who prefer e-wallets or just variety in general, but apart from that, it’s got great offerings and opportunities to enjoy top-quality online casino games.

If you’re located in New Jersey, make sure you check out this great online casino option.

User Reviews for Bally Casino

3.69/5 – 13 User Reviews
  1. Live chat and practical website
    Oliver B.

    It’s all very practical and intuitive. If everything goes well, they deliver the results very quickly.

    the live chat does not take long, in addition to being very limited in withdrawal methods. The bonuses could also be bigger.
  2. Could be so much more than it is
    Robert

    The platform is great, well organized and with great games. Too bad it doesn’t have many payment options

    Very limited payment options. I was very excited, but I will not continue
  3. good
    Linda

    very easy to use, I loved betting here, there are several games

    -
  4. ,
    Apollo

    Great starting bonus, makes it easy to learn how to bet. and not have big losses

    ,
  5. Very fun but need improvement
    Lola G

    Easy to navigate, with a very interesting VIP program. The layout colors really make you feel like you’re in a casino

    Very limited payment and withdrawal methods. Could be more versatile on this point.
  6. game website
    Glenn Greer

    Feeling a certain difficulty in accessing the site and playing some games.
  7. Can improve a little
    Robert

    I really like the bonus and loyalty program offered

    Some things on the site are very limited, like payment options for example.
  8. favourite ever
    John T. Hernandez

    For some reason, this is my favourite casino app…I’m not sure why, but it provided me with a lot of deals. I regularly play live casino but am looking for new casino applications, however once I played Bally Casino, I am satisfied.

    -
  9. Could be better
    Carol Wright

    Great welcome bonus

    VIP program could be more accessible. Wish I could use PayPal here too
  10. really enjoy this site
    Jessica

    i really enjoy the games on this site, they’re really exciting and fun

    withdrawals are a little bit slow
  11. still waiting for them to use Paypal
    Izzy F

    the experience is good

    i'm still waiting for them to use paypal too, it's frustrating that they dont use ewallets and stuff
  12. Covers everything
    Dr Law

    it covers all the games I want to play, the bonuses and VIP club are well thought out and customer service is really helpful

    -
  13. My best customer support experience
    Chris J.

    When I had issues with one of my bonuses, I was angry that I couldn’t withdraw them. I thought I had met the requirements. But the customer support rep explained things to me, and I was happy. I followed the instruction, and I got my winnings! I love that I can access the games and bonuses easily. I also love the free spins.

    I have issues with their mobile app. You have to confirm your location multiple times, and it is annoying.

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