Bonuses – these guys deserve a big Bitcasino rating in the bonus department
Bitcasino.io is offering a slightly odd, though still big-potential welcome promotion right now. And you won’t even need a special Bitcasino.io bonus code to claim it. At the time of writing, all new bettors can indiscriminately get their hands on 20% cashback worth up to a maximum of 10,000 USDT.
Obviously, our bonus review goes into more detail about what’s what here, but here’s a few highlights:
- You can activate your bonus by creating a new account, making a qualifying deposit, and placing a few bets over a seven-day period.
- Once your seven days are up, you’ll qualify for up to 20% cashback, which is calculated according to your losses (i.e., you’ll get 20% of your losses back as bonus bets).
There’s no denying it’s a pretty… unconventional offer, but those bonus bets are sure to come as a welcome treat a week down the line.
User experience – Bitcasino.io is legit an absolute breeze to use
You won’t run into any trouble finding your way around Bitcasino.io. The site’s crisp, pale backdrop is lined with row upon row of top-ranking and new games, among other recommended categories. And of course, the main homepage is bordered by quick links to various game pages – you can jump anywhere you need with a single click.
To locate the operator’s sportsbook, which actually sits at a sister URL, “Sportsbet.io”, simply scroll to the bottom left of the casino homepage and hit the “Sportsbook” link. There’s a dramatic colour contrast between the two – Bitcasino.io is all pastel whites and greys, while Sportsbet.io is jet black all over, meaning you’ll never be in any doubt as to where you are. Both sites are responsive and fast, too.
What about mobile bettors? Is there a Bitcasino.io app?
Like many a popular iGaming platform, Bitcasino.io offers a mobile-friendly website as opposed to dedicated apps for iOS and Android users. While this does mean you’ll need to access the platform via your smartphone or tablet’s browser, the user experience is actually much smoother than you’d expect.
For this Bitcasino.io review, we gave Play N Go Slots Scales of Dead and Sweet Alchemy 100 a quick go via iPhone, then played around with a few tennis betting slips at Sportsbet.io via a Samsung tablet. All seemed seamless at all times. No matter your device of choice, we don’t think you’ll run into any issues here.
Dropping deposits and cashing out – what’s the payments experience like?
Many of today’s top Bitcoin casino sites support truly baffling varieties of tokens, and… well, the same is true of Bitcasino.io. At the time of writing, bog-standard Bitcoin, Ethereum and Litecoin are fully supported, on top of the likes of Dogecoin, USDT and more.
If you’re new to the whole crypto thing, you sadly can’t make direct deposits via fiat currencies right now, but you can use a third-party payment handler called “Onramper” to purchase crypto and make a subsequent deposit – a process which is surprisingly fast and straightforward, thanks in part to the plethora of “how-to” guides available here. Across the board, Bitcasino.io deposit and withdrawal times rank among the fastest we’ve seen, which is of course another of the operator’s major calling cards.
Customer support – are they easy to reach in sticky situations?
Bitcasino.io has been around the block a few times, and their customer support offerings today are vastly superior to the original options the site launched with in 2014. 24/7 live chat is just a couple of clicks away if you need it, but the team behind our Bitcasino.io review are bigger fans of the operator’s email support service.
Why? Well, it offers ample options for attaching files and photo evidence to support any queries which, in our experience, makes for better-measured responses and less back-and-forth between yourself and live chat agents. If your query is super-basic, mind, the platform’s Help Centre is probably well equipped enough to resolve it – this FAQ-style sub-site even offers a search engine. Nice.
Licensing and security – Bitcasino.io is legit, and heavily-encrypted, too…
When Bitcasino.io first emerged in the mid 2010s, it made history as the first fully licensed crypto casino on the market. Today, those very same licensing credentials of course remain firmly in place, though the site also takes additional steps to protect its users, including two-step verification powered by Google Authenticator.
The company working behind the scenes here, Moon Technologies B.V., has a pretty stellar reputation safety-wise, meaning you can expect excellent encryption safeguarding your personal data. Interestingly, Bitcasino.io appears to routinely blog about safe iGaming practices and cyber security, too – almost as if they see themselves as something of a trendsetter in this area. The short version: Bitcasino.io is safe. There’s no doubt about that.
Rewards and loyalty promos – did our Bitcasino.io casino review unveil any?
The site’s simply-named “Loyalty Club” is their flagship rewards program for high rollers and longstanding bettors. In a nutshell, you can accumulate Bitcasino.io Loyalty Points on any games you play and climb seven different tiers to unlock increasingly generous “Points Multipliers” along the way. Personalised bonuses with zero wagering requirements are up for grabs, too, which is seriously unusual – though past player reviews suggest you’ll need to receive an invitation before you can get involved.
On the sports and esports side, sister site Sportsbet.io offers an eerily similar seven-level loyalty program known as “The ClubHouse”, where enhanced odds are offered. And of course, both mini-platforms serve up their fair share of regularly-rotated tournaments that you won’t need to be a VIP to access.
