Usability, look & feel - the Hoff welcomes you to this easy-to-use site
The first thing that catches your eye on the Wheelz site is probably the beaming face of the beach-running, Berlin-Wall-straddling legend, David Hassellhoff. He has an official partnership with Wheelz and appears on lots of pages.
Hoff aside, the Wheelz site is very impressive. When compiling our Wheelz review, we found that it’s supremely easy to navigate thanks to a pared down menu that takes you straight to games, news, and live chat support. On the home page, there are handy links to different categories of games e.g. table games, or popular with players right now.
The site has been designed with mobile use in mind. There’s no squinting to see anything on a smaller screen and, although it takes some scrolling to get to the information, the site is organised to be completely functional on a mobile or tablet. The dark purple colour scheme was also a smart choice, as it not only looks good but makes the bright orange login button easy to spot.
How to open a Wheelz account – a simple guide to getting started
Setting up an account with Wheelz follows broadly similar lines to most online casinos, but with one major difference (as you’ll see if you read our
Spinz Casino review
or other online casino guides). All in all, the process should take no more than a few minutes from start to finish.
- The first step is to click on the ‘Register’ button and fill in the requested information.
- You’ll then be sent a PIN via phone and email which you’ll need to input to verify your account.
- That’s the basic registration done. From there you can head to the cashier to make your first deposit and start playing.
- Before funds can be withdrawn, extra information will be required to verify your identity. This isn’t done when you register as is the case with most online casinos. Instead, Wheelz will notify you directly by opening up a specific section on your account. This helps them to manage their workflow and processes.
Wheelz uses geolocation software, accurate to within 100m of the Ontario jurisdictional border, to verify their members’ current location. This is in place to make sure that only residents of Ontario play the real money games on the site.
Wheelz Casino
+19 T&C's Apply, Please play responsibly
Wheelz Highlights
- Easy to find slots organised by category and theme
- Huge selection of slots, live dealer and table games
- New games added regularly
Wheelz Welcome Bonus
As a newcomer you can begin an exciting journey at Wheelz by maximizing the amazing welcome Bonus. Immediately you make your initial deposit of 10€ you can Play with 50€ + 100 Free Spins. Wheelz has something that will offer you additional privileges every player seeks for when selecting a Casino.There’s an in-house machine learning system that help this operator understand your gaming choices each time you visit. Because of this, you may explore free spins on any game you desire.
Wheelz mobile app - no app, no problem
Wheelz appear to have made a conscious decision to focus on a mobile platform without the need to download an app. While this means that you don’t get some of the functionality that an app provides, such as notifications, it makes getting started on the site a very quick and simple process. As we mentioned, the site is also perfectly optimised for mobiles so really there’s no feeling of missing out.
Payments - our Wheelz review finds fast cash outs and plenty of options
Deposits
Wheelz offers a great variety of deposit methods to suit all players. This includes the common Visa and Mastercard, as well as secure bank transfer, and the E-wallets MuchBetter and Payz. The minimum deposit amount for any method is $10. Deposits are processed immediately into your account.
Withdrawals
The minimum rate for withdrawals is slightly higher than deposits, at $20. This is the case for all methods and is a pretty average figure at online casinos. Deposits are processed quickly but can take between two and five business days to appear in your account depending on the individual method. Credit cards and bank transfers may take one to three days to process payments to your account. In practice however, many players receive their cash within 24 hours of making a withdrawal request.
There are no maximum limits for withdrawals provided on the site but be aware that very large withdrawals may take slightly longer to be processed.
There are no fees for making deposits or withdrawals to Wheelz. It’s worth noting that technically Wheelz presents its currencies as euros, but your deposit method will let you automatically exchange into Canadian dollars.
Customer service - available 24 hours a day
Even with a first-rate casino such as Wheelz, there may still be a need to contact the customer services team. Such is life. Luckily, this is easily done via the live chat function, which is very simple to find on the menu.
Live chat is available 24 hours a day, seven days a week. As well as in English, it’s available in French, German, Finnish, and Norwegian – which is a big plus point in our rating. Responses should be pretty quick but can be slower if you’re messaging during out-of-office hours in Europe, where Wheelz headquarters are based.
If your issue is not time-sensitive, then Wheelz request that you email their support team. However, you may find that the FAQ section has the answer to your query, as this encompasses most queries you’re likely to have, from account issues to payment delays.
Licence & security - no worries with Wheelz
Wheelz is part of a gaming family with the other online casinos Wildz (check out our
Wildz review
for more information on this sister site), Spinz, and Caxino, which are owned and operated by their parent company Rootz Limited. Rootz holds a full license from the Malta Gaming Authority, which means that all of these sites are legally able to operate.
But, is Wheelz a legit and safe site? As mentioned above, Wheelz is completely legal in Ontario and is registered with the Ontario iGaming market. That means Wheelz has been given regulated online casino status and is fully able to supply games provided that members are over 19 and resident in the province of Ontario.
Wheelz take security very seriously and have put lots of measures in place to guarantee player safety. This includes using TLS (this has replaced SSL as the new highest level of security encryption) protocols to secure financial transactions, and KYC verification to make sure members are old enough to play on the site.
Conclusion - our verdict on the Wheelz online casino
With full licensing from Malta, and registration with the AGCO, Wheelz is a legit and trustworthy site that is well equipped to meet the needs of gamers looking for
legal online casinos in Canada. They offer a great choice of payment methods, and an excellent game selection that is hard to top. They may be new to Ontario, but we think they’ll be right at home and looking after players in no time.
Highlights
- Easy to find slots organised by category and theme
- Huge selection of slots, live dealer and table games
- New games added regularly
