Let’s dive straight into the newest slice of online casino action with our brand spanking, fresh out of the box Videoslots review.
Launched to the Ontario market in 2023, Videoslots is an award-winning online casino. In our review, we’ll lift the lid on Videoslot’s complete player offer, including their thousands of games, fast payments, and 24/7 customer support. We’ll also peek into their licensing and look behind the scenes at their layout so you can decide if they’re the site for you.
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Next up in our Videoslots review, we had a look at the arrangement and design of the site. It’s clearly been developed with player experience in mind first and this is evident in the intuitive layout. The main page is all about the games, which are divided into sensible sections. There’s also a rolling banner letting you know what’s new. On a site with this many games, that’s a great idea to make sure you don’t miss anything!
The menu is clearly accessible in the top left and transports you to pages covering everything you could need. There’s a separate tab for forgotten passwords, which is always a great idea to speed up resolving this common issue, as well as tabs for customer service, including a separate one to go straight to live chat, latest news, and games.
While compiling our Videoslots review, we found that setting up a new account takes a matter of minutes; here’s a quick guide to get you started:
Once you’ve completed these steps, your account will be ready and waiting for you to add some funds and start gaming!
Bear with us here because this part of our Videoslots review gets a little bit confusing. There is a Videoslots app available but not one that delivers the full functionality of the mobile site. It’s called Videoslots Fun and is strictly for entertainment purposes.
However, this really didn’t bother us because the Videoslots mobile site works perfectly on a mobile device. There’s no need for any downloads; the site just loads up on whatever device you happen to be using with no lagging or delays. The mobile site lets you do everything, from playing games to managing payments so, as we found when we conducted our Wheelz review, we really didn’t feel we were missing out without an app.
Whatever your preferred payment method, you’ll be sure to find it at Videoslots. Our review found that their range includes the standard Apple Pay, and credit cards, along with digital wallets (from PayPal to Neosurf), bank transfer, and prepaid cards. Deposits are processed immediately and the minimum deposit possible is $10 CAD.
Now let’s talk about withdrawals. They’re processed within 48 hours and head to your account within one to three business days depending on the method. For larger jackpots over $50,000 CAD, you might have to wait up to 30 days for the payment to be sent to you. This is a fairly common practice across gambling sites in Ontario. The maximum withdrawal amount each month is $30,000.
One thing we were less keen on was the fees that Videoslots imposed on some of their withdrawals. Officially, the minimum withdrawal is $20, which is fairly common. Lower withdrawals are possible but, before this can happen, you’d need to have a chat with customer services and pay a fee of 3.95%. You can make one withdrawal per day for free but, after this, a fee of 2.95% will apply.
If you face any issues while you’re playing at Videoslots, then good news because customer care is available 24 hours a day, seven days a week.
The quickest and easiest way to get help is to visit the live chat, which can be found under a specially labelled tab on the main menu. Videoslots and its sister companies are owned by Panda Media, a Swedish company. This explains why the live chat is available in a selection of languages including English, Swedish, Danish, Italian, Finnish and Spanish.
If your query is less urgent, you can send a message to the customer service team using the ‘contact us’ tab. These should be answered within 24 hours but usual response times are about an hour. However, one thing we noticed was that there was no easily accessible FAQ section on the site to answer simple questions about payments and accounts.
Videoslots is fully licensed and regulated by the Malta Gaming Authority, and, as an international platform, also holds licenses from several overseas countries. They’re also an approved member of iGaming Ontario, the regulatory body which oversees all casinos operating in the province. You can search for Videoslots on the iGaming Ontario site and their official check mark appears on the Videoslots site. To be able to register with this group, providers have to meet strict guidelines that guarantee a fair and safe playing environment.
Plus, we found that Videoslots made use of all of the measures we’d expect from a first rate online casino including KYC protocols, and data encryption. This is especially important when handling financial information but Videoslots scores top marks here for their use of 256-bit encryption. All of this means that we can confidently answer the question: ‘Is Videoslots safe?’, with a big ‘Yes’.
It was also great to see that Videoslots heavily emphasise responsible gaming habits. You can set limits to your playing or even take a time out from the whole site.
Videoslots’ roots as industry insiders is evident again in their choice of software providers. There are nearly 100 of them providing games to the site and it’s a positive walk of fame of the best names in the biz, from Pragmatic and Play’N Go, to Hacksaw, Evolution, NetEnt and Inspired Gaming.
The game portfolio at Videoslots is just staggering. According to their site, there are over 9,000 games for players to sample, including slots, table, and live dealer games. We had to check it a few times because we couldn’t quite believe our eyes! Quite frankly, the choice is a little overwhelming but guarantees hours, if not days, of entertainment.
Games can be searched for by volatility level, features (e.g. respins, and sticky wilds), makers, and by the newest additions.
The selection of live casino games at Videoslots is similarly gigantic, with over 150 individual titles. This includes many variations of poker, baccarat, blackjack, roulette, sic bo, and dice. The emphasis is very much on blackjack, but you’ll find a very good general collection of other games.
Limits vary across the games at Videoslots. Slots are available to play from $0.2 but maximum stakes for slots and table games can go a lot higher. Maximum payouts are in place so it’s worth checking out each game’s specifics before you start playing.
In line with their commitment to responsible gambling, Videoslots makes it easy to set limits on deposits, wagers and losses.
For their game selection alone, Videoslots must deserve a few of the awards they’ve racked up over the years, not least the ‘Best Casino of the Decade 2010-2019’, and consecutive ‘Casino of the Year’ awards in 2015 – 2018. However, they also back this up with a first rate casino experience that truly delivers to all players.
We look into licensing and security for every single review we write and can confirm that Videoslots is completely legal in Ontario. To see the security details about other online Ontario casinos so you can answer ‘is Spinz legit?’ then stay on TheGruelingTruth site and read through our complete reviews.
Yes, you can make wagers on sports including football, baseball, basketball, and tennis. This includes domestic and international action, and live betting. To find out more, check out the complete Videoslots sport review .
The minimum deposit amount at Bideoslots is $10 CAD. There are lots of ways to make deposits on the site, all of which are detailed in this Videoslots review. Head to the payments section to find out more.
Videoslots was originally started in 2011 by a group of iGaming experts who wanted to create a completely new casino space that puts players front and centre. Mission accomplished we would say as Videoslots is one of the best loved, best regarded, and quite simply best, online casinos to join the Ontario market.
The game selection on the site is mind boggling – they are reported to be the world’s largest casino and we could well believe it! Their 9000 game portfolio comprises all types of casino games, from slots to live dealers. We were also impressed with the quality of the Videoslots site, which looks elegant and slick, and is backed up with strong technical specs and full security measures.
We had a great time putting together this review, and have been lucky enough to sample lots of the other online casinos signing up Ontario players. Read through the rest of our detailed reviews to find out what games are possible at Yukon Gold, how Wildz looks after its customers, and whether Royal Vegas is a safe site.
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Players must be 19 years of age or older to reach the minimum age for gambling in Ontario. Please play responsibly - Gambling can be addictive. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) www.igamingontario.ca ; or (b) www.connexontario.ca .
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