OLG Online Casino Review Ontario 2023: Is OLG Online Safe?

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Read our Expert Review for OLG Online Lottery, Casino, Sports and App

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OLG Casino
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4.5/5
  • Large games selection
  • Live casino available
  • Safe and secure
Go to OLG Casino
+19 T&C's Apply, Please play responsibly
Details
Payment Methods
User Reviews

Today we’re looking at exactly how the OLG online casino works for players in the province. Our aim is to provide the most principled, fair and honest online gambling reviews.

Our experts have tested out the OLG app for you, and have given it a fair and honest rating. Additionally, we’ll look at the strengths and weaknesses of this site that Ontarians are now enjoying, one of which being that 100% of the proceed are reinvested in Ontario, supporting local schools, hospitals and other provincial organizations.

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OLG: Pros & Cons
  • Government-run site
  • Plenty of casino games
  • Live casino options available
  • Safe and legit
  • Limited casino software providers
Payment Methods
Visa
Mastercard
Interac
License
Ontario (CA)
Company
Ontario Lottery and Gaming Corporation
Founded
2015
Website
olg.ca
Available Languages
EN
FR
Customer Support
Live Chat, Phone
Phone
1-855-978-7529(Online gameing inquiry), 1-800-387-0098(Other)
Overall Rating
4.5/5
Usability, Look & Feel
4.6/5
Payment Methods
4.4/5
Customer Service
4.5/5
Licence & Security
4.3/5
Rewards & Loyalty Program
4.5/5
Visa Mastercard Interac
Safety high high high
No review posted yet.
User Rating
0/5
5 Stars
0%
4 Stars
0%
3 Stars
0%
2 Stars
0%
1 Star
0%
Last Updated on 12/01/2023
Fact checked by: Jennifer Adams

Is OLG legal in Ontario? 100% yes!

OLG is run by the Ontario provincial lottery and became the first legal online gambling provider in Ontario in August 2021. It was for a time the only legal gambling site in Ontario until spring 2022 when private operators were able to be granted iGaming Ontario license from the Alcohol and Gaming Commission of Ontario. The emergence of a private sector definitely doesn’t mean that the OLG’s gambling platform have been pushed out of the way though – far from it.

Usability, look and feel – Two distinct, well designed platforms

The OLG casino can be accessed via the main lottery site, which is easy to navigate and is well-designed overall.

When it comes to the casino, the design is far brighter, as they have opted for a colorful design that’s largely made up of red, white and blue. Finding the game that you want is made easy via the large and clear icons twinned with the intelligently created filtered search function. Overall, this is one of the best gambling sites in Ontario for a number of reasons – more of which we’ll check out below.

OLG app – For casino gaming on the move

As well as offering one of the best online gambling sites in Ontario, OLG also has two downloadable apps available for both Apple and Android users. Players will be able to play casino games in the main OLG app, which can also be used to purchase lottery tickets and play Keno.

When using the app, we experienced very little in terms of lagging and found the overall performance to be of a high standard. For those who don’t want to take up precious memory space on their phone, the website has also been optimized for mobile use.

How to open an OLG casino account – Step-by-step

The sign-up process for the OLG online casino platform is pretty straightforward and involves filling out a form. Those who already have an OLG lottery account will be able to skip some of the stages. Once the registration process has been completed, the account will need to be activated via email.

The only part that can take a little bit of time is verification, which can take up to five business days and longer in rare cases. Users will be able to play in the casino before their account has been verified, but the verification process will need to be completed before funds can be withdrawn. Our DraftKings Ontario review also takes a look at how to set up an account, and both are very user-friendly and straightforward.

Payments - Funding an OLG account

When it comes to depositing money into an OLG account, there is the choice between credit cards and debit cards. There is no stated minimum and maximum deposit limit, and players can make up to ten deposits in a single day. We understand that these deposit options may be limited for some, and it’s true that private operators generally offer more. Check out the Royal Panda Ontario online casino as an example.

Visa
Mastercard
Interac

Withdrawing funds from an OLG account can only be done via EFT, which means that players do have to link their bank account up to their OLGC account. Player bank accounts will therefore need to be verified first, which involves providing some documentation and waiting around five business days. Once that’s done, all future withdrawals should be processed within three to five business days.

Customer service - Live chat and phone help

The quickest way to get in touch with the OLG team is via the live chat, which is available via a widget on every page of the site and in the app. The live chat will open in a separate window and players will be communicating with a bot at first. However, the simplest issues should be addressed easily here.

Those who want to speak with a human customer service agent, are best advised to use the OLG phone number. Both the live chat and the phone helpline are available from 8am – 7pm (ET) during the week and 8am – 5pm (ET) on Saturdays and Sundays. As we found in our LeoVegas Ontario sportsbook review, there’s also a very helpful FAQ section that we would definitely recommend checking out before contacting customer service.

Licensing and security - Safe hands with the OLG app

When it comes to questions of licensing and security, OLG is at the top of our Ontario online casino list. As OLG is government-owned there’s absolutely no question of this site being 100% legal and able to operate in Ontario as it’s run by the same entity that made the online gambling laws in the first place.

We found that OLG is airtight and has all the necessary encryption technology. The verification process, while long and a bit of a drag, has been designed to further protect players. They also have a strict privacy and security policy that they appear to take quite seriously, and that can only benefit customers.

Rewards and loyalty - Special casino games

As it is a government-run site, OLG doesn’t have any form of VIP or loyalty program, the likes of which can be found in a regular online casino. Instead what they do offer is access to exclusive VIP tables in the live casino.

Software - A small but quality selection

There are just six software developers that provide games to the OLG online casino platform. While this may appear small in comparison to some other online casinos, it is normal for state lottery-run online casinos to use a smaller selection of providers. The better software game providers for the OLG platform are IGT, SG Digital, and Blueprint.

NetEnt
Blueprint Gaming
IGT
Evolution Gaming
Lightning Box Games
+ 3

Game portfolio - Bigger than might be expected

Although the list of software developers is small, the range of games is surprisingly large and stretches into the hundreds. As well as a range of slots games, there is also find video poker, table games, and more. And while most may not be overly familiar with the software developers, the games with names like Wheel of Fortune and the Goonies should be instantly recognizable to most.

There are also multiple jackpot slot games offering prizes of  $1 Million+ in prizes. this is ideal for high-rolling players.

Live casino - Modest but fun

A nice little bonus here is that OLG does actually offer a small, but fun and effective live casino, which is a rarity for state-run gambling sites. There is the choice between playing blackjack, roulette, Texas hold-em, and baccarat with live dealers and other players.

Limits - The same as most online casinos

As is the case with most online casinos, the limits in the OLG online casino differ between games. When it comes to slot games, the minimum bet tends to be between $0.10 and $1.00, while the maximum is between $100 and $200. For table games, the maximum limit is stretched to around the $500 mark.

Product summary - An OK casino

While the casino definitely isn’t the headline act here, it certainly isn’t a bad product and has a lot to offer.

OLG online casino FAQ

🎰 Can you play slot games at OLG?

To find out what you can and can’t do with OLG, check out our extensive review of the site. OLG is the government lottery in Ontario that also offers an excellent casino site. Many people have been asking us about slots, so we decided to investigate.

📱 Does OLG have a casino app?

Answers about offerings at the OLG site can be found within our extensive operator review here at TheGruelingTruth.com. You can find out everything that this site has to offer its customers and build your knowledge base about what to look for in an operator along the way.

➕ Can I bet at OLG?

We’re often asked whether OLG offers any kind of sports betting platform. You can discover more about your online gambling options in Ontario here at TheGruelingTruth.com.Come take a look at our insightful and informative pages!

OLG review conclusion - The safest way to play in Ontario

Being provincially-owned, OLG might not seem like the most glamorous or exciting option when it comes to online gambling in Ontario. However, especially when it comes to the casino, the site and app truly have both been designed with the look and feel of a classic gambling site. Most importantly though, what OLG can offer is a guaranteed safe place to gamble online and in-person in Ontario, with 100% of the proceed are reinvested in Ontario, supporting local schools, hospitals and other provincial organizations.

OLG Casino
4.5/5
Rating
Go to OLG Casino
+19 T&C's Apply, Please play responsibly
Highlights
  • Large games selection
  • Live casino available
  • Safe and secure

User Reviews for OLG

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Casino
OLG Casino
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4.5/5
  • Large games selection
  • Live casino available
  • Safe and secure
Go to OLG Casino
+19 T&C's Apply, Please play responsibly
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Players must be 19 years of age or older to reach the minimum age for gambling in Ontario. Please play responsibly - Gambling can be addictive. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) www.igamingontario.ca ; or (b) www.connexontario.ca .

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