What is it like to navigate around Betty Casino?
Finding your feet is easy from day one. They’ve positioned a toolbar at the foot of every page that you can use to get to the games, homepage, or your account. There’s no upper menu on their site, which makes life easier. Just use those three controls to get around. All other vital links are at the foot of each page, including the terms and conditions and privacy policy.
We needed answers to some queries as we explored, and found some FAQs further down the homepage. Site usage always features in our reviews, as you’ll see in the
Bwin review
elsewhere at TheGruelingTruth.com. At Betty, they’ve nailed this aspect well. Getting around should be easy rather than frustrating, and Betty certainly falls at the easy end of the scale. They’ve balanced simplicity with accessibility and managed this almost impossible feat.
How to get started with a Betty account
Regardless of which page of the site you arrive on, you’ll see an invitation to Join Betty in the top right corner. We could review a
list of online casinos
and find the invitation in that spot for most of them. You need to create your account and then verify your identity to proceed. You’re then all set to use your account and play some games.
Betty Casino
+19 T&C's Apply, Please play responsibly
Betty Highlights
- Major game developers
- Megaways slots
- Themed games
Is there a mobile app we can add to our Betty review?
No, but there’s no need to have one, as the Betty team have borne mobile functionality in mind when creating the website. We mentioned the simplified menus above, and these come into play again here. You can visit the casino on a tablet or smartphone, and you’ll see almost the same appearance the regular site has if you’re on a computer. Indeed, if you’re on a computer, reduce the window size and you can see what the mobile site is going to look like.
A few of the larger sections on the landing page display in two or three smaller sections instead on a tablet or smartphone. This means you can reach all the info you need in the easiest manner. We’ve come to know Betty as a welcoming site, and it’s proven again here. Having touchscreen controls in place for the mobile site makes life easier too. Of course, you can still compare Betty to other casinos to make sure it meets your needs. Our
Captain Cooks Casino review
is one of many you can also read here.
Betty Casino Slots
Betty Casino Mobile app
Our Betty review moves onto the payments area
There’s one thing missing from the Betty website, and that’s a payments or banking page. The closest they come to that is to mention their focus on processing any withdrawal requests immediately. This is good news, as they confirm that transfers typically reach the player’s bank account within minutes. They also strive to contact the player should they require further details to help process a withdrawal.
The terms of use for the site mention credit and debit cards, while confirming that withdrawals should go back to the method used for depositing at Betty. They do have a live chat facility, so you can use that to ask about possible banking methods before choosing something if you wish. Check through point 3.6 of the account registration area of the terms to read more details there.
Assessing their customer service facilities
Betty has scored well in all areas of our review so far, so does it manage to keep it up when we consider their customer service performance? The user-friendly format used throughout the site does keep the prospect of needing to contact them to a minimum. However, we should draw your attention to the lower menu, as that’s where you’ll find the terms of use, responsible gaming area, and other useful pages. They’ve also added a contact section there. The address for Betty also appears at the bottom of each page.
The contact page provides email and live chat options, with the latter also appearing at the bottom of every page as a button you can hit to open that facility. You’re also invited to follow them on Facebook and LinkedIn if you wish, as this provides details of any news or updates they share there. The live chat feature is open to all, but you’ll need to provide your name and email address to get underway. According to their details, they are available 24 hours a day throughout the year. They’ve also answered some of the most common queries further up the homepage if you check for the FAQ there.
Licensing and security: Is Betty legit in these areas?
Betty confirms it has the relevant license from the Alcohol and Gaming Commission Ontario at the bottom of the site. It also has links with iGaming Ontario (iGO), to ensure it continually provides reputable services to its players. They have an extensive responsible gaming area on their site, along with other information to support anyone using their services. Their privacy policy also contains contact details for Betty, relating to personal details and how they are used by the site.
Is Betty legit? It’s a yes from us
Betty looks cool and is a breeze to use, even with hundreds of slots to plough through. We can provide a strong Betty rating for the site, as the creators have clearly put plenty of hours into developing a casino that’s entertaining to use. You’ll see how easy it is to find your footing there, even before you consider opening an account. Explore for a while and see what you make of it – and how many slots catch your eye.
